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Customer Support
Ecommerce Customer Specialist
In this project, I assist clients in managing customer inquiries regarding the company's services and products. I am responsible for providing timely and accurate responses to customer queries, addressing their concerns, and ensuring their satisfaction with our offerings.
Additionally, I play a key role in assisting customers with order management tasks. This includes modifying, creating, submitting, and canceling orders within our systems. By efficiently handling these tasks, I contribute to a seamless and positive customer experience, ultimately driving customer loyalty and retention.
Date
April 2023
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